Case Study

Compliance Audit & Policy Support for Non-Profit

Overcoming Barriers to Success

The Challenge

A non-profit organization with a new executive director wanted to audit its current technology, policies, and procedures. The goal was to streamline operations while ensuring compliance with HIPAA and data privacy best practices. The organization aimed to optimize technology use and processes for both current and new staff to improve efficiency while safeguarding private client and company information.

Action Plan for Success

Goals

  • Streamline and document technology and processes for all staff.
  • Ensure compliance with HIPAA and data privacy standards.

Identifying Key Dependencies

Needs

  • Enhance operational efficiency.
  • Improve visibility and control over technology and data management.

The Solution

Big Sky Cybersecurity conducted a detailed audit of the non-profit’s technology, processes, and workflows. This included meeting with each business unit to understand their specific needs and challenges. The audit focused on identifying gaps in compliance with HIPAA and data privacy practices.

Based on the findings, we developed new procedures and policies tailored to the organization’s needs. After implementation, we provided extensive staff training to ensure smooth adoption and adherence to best practices. This approach improved data security, streamlined operations, and established a clear framework for maintaining compliance and protecting sensitive information.

Step-by-Step Execution

Actions We Took

  1. Technology & Process Audit:
    • Conducted a thorough review of existing technology use, processes, and workflows across all business units.
    • Identified areas needing improvement to align with HIPAA and data privacy best practices.
  2. Policy and Procedure Development:
    • Created customized policies and procedures focused on data security and efficient operations
    • Tailored solutions to the unique needs of each business unit.
  3. Implementation and Integration:
    • Worked with leadership to integrate the new policies and procedures into the organization’s existing technology.
    • Ensured a smooth transition with minimal disruption to daily operations.
  4. Staff Training:
    • Delivered comprehensive training sessions for all staff to ensure they understood and could follow the new procedures.
    • Focused on maintaining compliance and protecting sensitive information.
  5. Ongoing Support:
    • Provided continuous support to resolve any issues and ensure the systems worked as intended.
    • Conducted regular check-ins and updates to keep the organization aligned with its goals.

The Results

Big Sky Cybersecurity helped streamline the organization’s technology and processes, enabling the new executive director to focus on strategic initiatives rather than IT concerns. Staff now have a clear understanding of HIPAA and data privacy policies, ensuring compliance and safeguarding sensitive information.

The updated procedures and training have improved operational efficiency, creating a more secure environment for both client and company data.