Managed IT and Cybersecurity for Helena
Managed IT, security and incident response for the firms, practices and organizations that work around the capital, from a real office downtown.
Same day onsite for contract clients, across the capital region.
GIAC certified forensic analysts when something goes wrong and someone needs answers.
“Great company, very helpful and professional. James is great at what he does and always eager to assist with an issue.”
10 min
Median first response
for security issues, measured in our own system over the last 90 days
100+
Incidents supported
by our team
7,500+
Devices monitored
under current contracts
Helena offices shouldn’t get a second bill if something goes wrong.
For certified clients, we do the response work at no added cost and back our services with a written warranty, up to $500,000 per covered incident, depending on plan.
Ransomware
Response within 1 hour
Business email compromise
Response within 1 hour
Backup recovery failure
Response within 4 hours
The Big Sky Guarantee
We do the work.
Containment, forensics, eradication, recovery, and rebuilding if needed, at no additional cost, within defined service limits.
The Big Sky Guarantee is not an insurance policy. It’s our commitment to do the response work ourselves.
The Big Sky Service Warranty
Up to $500,000
Eligible payments made directly to the organization, up to $500,000 per covered incident, depending on plan.
The Big Sky Service Warranty is not an insurance policy and does not replace cyber insurance.
For certified clients on Professional, Enterprise, or co-managed plans, with required controls in place. Eligibility requirements, service limits, and exclusions apply.
Full terms are provided for your review before you sign.
The patterns we see around the capital.
Helena runs on confidential files, state contracts and small teams doing a lot. These are the problems that come with that.
Confidential files, small teams
Law firms and government affairs offices handle privileged email and client files with a handful of people who each wear several hats.
What we do about it
Access limited to the people who need it, and email protected the way client confidentiality requires.
State contracts with security questions attached
Vendors and contractors to the state get questionnaires and contract clauses with deadlines, often with no one assigned to answer them.
What we do about it
Evidence kept current, so the next questionnaire takes days instead of weeks.
Nonprofits on shared and donated tech
Associations and nonprofits run on donated laptops, shared logins and grant conditions that name security.
What we do about it
One account per person, and protection sized to the budget.
Specialty practices and clinics
Smaller practices handle the same patient data as the big systems, without an IT department.
What we do about it
HIPAA aligned support, and a Business Associate Agreement signed before any work begins.
3 ways Helena organizations work with our team.
From our Cruse Ave office. Here's what each looks like for a Helena organization.
Managed IT, built security first
One provider for the helpdesk, the network and the security, from $75 a device, with every price published.
Managed ITDigital forensics and incident response
When a privileged mailbox or a client file is exposed, we contain it and keep the evidence your counsel and insurer will ask for.
Incident responseOffensive testing and compliance
Assessments and evidence for state contract questionnaires, plus HIPAA, PCI and GLBA support for practices and lenders.
Penetration testing and complianceWho we work with
Same day onsite across the capital region.
Most of our Helena work runs along I-15 to Montana City, Clancy and Boulder, out US 12 and US 287 to East Helena and Townsend, and up MT 200 to Lincoln.
Remote support and helpdesk is always answered in Montana.
Same day for contract clients
Scheduled visits
The Missouri River between Craig and Cascade, north of Helena
Recent work our team has responded to.
Called resolved. The attacker still had access.
Another provider had declared an email compromise closed. We came in 80 days after the initial compromise and found sessions had never been revoked, so the attacker had kept access for over a week.
Outcome
Access fully removed, MFA and a year of logging enforced, and a documented timeline for law enforcement.
Dealing with something like this in Helena?
A free assessment at your office tells you where you stand, and the findings are yours either way.
See all case studiesFrequently asked questions.
Is this a real office, and can we meet in person?+
Yes. 317 Cruse Ave, Suite 202, downtown Helena. The free assessment happens onsite at your office, or you're welcome to come up to ours.
How fast can you get to East Helena or Montana City?+
Same day for contract clients. Both are a short drive from our Cruse Ave office, and so are Clancy, Boulder and Townsend.
We have staff outside Helena. Can you cover them?+
Yes. Contract clients get same day onsite across the capital region, with scheduled visits to Lincoln, Deer Lodge, White Sulphur Springs and Butte. Remote support covers everyone, wherever they work.
We contract with the State of Montana. Can you help with the security questionnaires?+
Yes. We run the assessment and keep the documentation current, so the next questionnaire is answered from evidence we already maintain instead of assembled from scratch.
We're a Helena law firm. How do you handle client confidentiality?+
Access is limited to the people who need it, email is protected the way privileged communication requires, and we tell you plainly where your setup falls short.
Do you work with Helena clinics and specialty practices?+
Yes. HIPAA aligned security and compliance support, and we sign a Business Associate Agreement before any work begins.
We're a nonprofit on a tight budget. Can you work with that?+
Yes. We size protection to the budget, replace shared logins with one account per person, and keep the evidence grant conditions ask for.
What does it cost, and do we still need you if we have an IT person?+
Managed IT starts at $75 per device per month, and every price is published. Many Helena organizations keep their IT person and bring us in for security, compliance and incident response.
Tell us what you run and where your offices are.
A person in our Helena office reads every request and replies within one business day.
“James and his team at Big Sky Cybersecurity are an integral part of my business' team as they help to protect my business from various cyber threats.”
Chad M., accounting firm owner