IT services for insurance agencies. Your book of business lives in one system.
Hosted or on a server in the office, the question is the same: has anyone restored a copy and opened a policy from it? Many agencies have never been told which side of the line they’re on.
The first assessment is free, and the findings are yours either way.
Vetted, tested, and in writing.
Every certified agency is assessed by a third party risk assessor and keeps the required controls in place. The Big Sky Guarantee and Service Warranty put that standard in writing.
Containment, forensics, eradication, recovery, and rebuilding if needed, at no additional cost, within defined service limits.
The Big Sky Guarantee is not an insurance policy. It’s our commitment to do the response work ourselves.
Eligible payments made directly to the organization, up to $500,000 per covered incident, depending on plan.
The Big Sky Service Warranty is not an insurance policy and does not replace cyber insurance.
For certified clients on Professional, Enterprise, or co-managed plans, with required controls in place. Eligibility requirements, service limits, and exclusions apply. Full terms are provided for your review before you sign. See which plans qualify
Hosted or on a server, it’s worth knowing where
Where your management system lives decides what the vendor handles and what’s still yours.
The platform is backed up. Your side isn’t.
Applied Epic, AMS360, EZLynx, HawkSoft, or QQCatalyst back up their own platform. Your shared drive, scanned applications, mailbox, and producers’ local copies are still on your side of the line.
The backup has to be taken properly.
The database needs a proper export, not a copy taken while it runs. The documents folder has to be included, a copy kept out of ransomware’s reach, and a restore actually tested.
What we do: establish where your data lives, back up everything on your side of the line, and test a restore, so you know your backups actually open.
Fifteen years of appointments, granted one carrier at a time
Producers and CSRs each hold a dozen portal logins, some of them shared. Behind them sit Social Security numbers, license numbers, VINs, loss history, and, for benefits agencies, client health information.
Could you produce the list?
Not approximately. The actual list of every carrier portal, with who can reach each one.
Who handled the last departure?
When someone left last year, was their access removed from a record or from memory?
How many have multifactor authentication?
Including the shared logins, which are usually the ones that don’t have it switched on.
We build the inventory, split shared logins where carriers allow it, vault the rest, and turn offboarding into a checklist.
Find out which side of the line your agency is on before a renewal asks.
The assessment is free, and the findings are yours either way.
3 more in roughly this order
None of them mean anyone was careless. They’re what an agency looks like after it grows.
ACORD forms by email
License photos, voided checks, and loss runs sit in mailboxes for years. The fix is mostly a workflow change.
Producers work from everywhere
Remote access set up quickly years ago, and personal devices touching agency data with nothing managing them.
Nothing records what leaves
When a producer moves on, knowing what they downloaded takes logging configured in advance, not afterward.
If you have a January 1 commercial rush, or work Medicare’s annual enrollment from October 15 to December 7, anything that touches production gets scheduled around it.
IT services for insurance agencies, priced per device
Essentials
Per device, per month, plus a per user charge. Managed IT, monitoring, and support.
Professional
Per device, per month, plus a per user charge. Adds eligibility for The Big Sky Guarantee and Service Warranty once certified.
Compliance program
The written plan, policies, training, and vendor file, on top of either tier.
Three times you should call someone else
We’d rather tell you now than at renewal.
You’re a one producer hosted agency
You need MFA, a password manager, and secure document transfer, not a managed contract. We’ll name them on the call.
Your network mandates an IT vendor
Some carriers and franchise networks do. Check that before you spend time with us.
You need someone in the office daily
Contract clients get same day onsite across Great Falls, Helena, and Billings. If you need a desk filled, hire one.
Around your renewals, not in the middle of them.
What working inside an insurance agency looks like, written as what we do.
So we secure your systems the way attackers probe them.
Frequently asked questions
What agency owners and office managers ask before the first conversation.
We’re hosted. Isn’t the backup handled?
The platform is. Your workstations, email, shared drive, devices, and the accounts that reach the platform aren’t, and that’s most of what a cyber application asks about.
Can you get multifactor authentication onto the carrier portals?
Where the carrier supports it, yes, and we’ll tell you which ones don’t. For those, a managed vault with unique credentials per person replaces the shared password.
What happens when a producer leaves?
With an inventory in place, it’s a checklist and an afternoon. Without one, it’s a memory exercise. Building the inventory is most of the work.
Can we keep our current IT person?
Yes, if they’re on your staff. Co-managed is common. We take the security and compliance layer and give them a specialist to call. We don’t work alongside another IT company, so if that’s who supports you now, switching is the path. See co-managed IT.
Will you help with our own cyber and E&O renewals?
Yes. We complete the technical sections with you and say plainly which controls are in place, which aren’t, and what each missing one costs to close.
Which regulations apply to our agency?
Agencies handling nonpublic personal information fall under Gramm-Leach-Bliley safeguards, enforced for insurance licensees by the state insurance regulator. In practice, that means a written security program, access controls, encryption, vendor oversight, and an incident response plan. This is general information, not legal advice.
What if something happens?
Call us. Contract clients get same day onsite, with proper evidence collection, and incident work carries no emergency surcharge. For certified clients, the response comes under The Big Sky Guarantee, within defined service limits.
What does it cost?
Managed IT runs $75 to $95 per device per month, plus a per user charge. The compliance program is priced on top. The pricing page has the full breakdown.
Twenty minutes and a list you can act on.
A straight answer, including if you’re in decent shape.