Managed IT and cybersecurity in Missoula and western Montana
Managed IT, security and incident response for western Montana nonprofits, clinics and distributed teams, served from our Helena office and our staff across Montana.
Montana staff, so the person who answers knows I-90, US 93 and the drive up to the Flathead, and how long it really takes to reach the Noxon in January.
Same day onsite for contract clients in the Missoula area, with scheduled visits further out.
GIAC certified forensic analysts when something goes wrong and someone needs answers.
10 min
Median first response
for security issues, measured in our own system over the last 90 days
100+
Incidents supported
by our team
7,500+
Devices monitored
under current contracts
You shouldn't get a second bill for your business if something goes wrong.
Every certified client is assessed by a third party risk assessor and keeps the required controls in place. For those clients, we do the response work at no added cost and back our services with a written warranty.
Containment, forensics, eradication, recovery, and rebuilding if needed, at no additional cost, within defined service limits.
The Big Sky Guarantee is not an insurance policy. It’s our commitment to do the response work ourselves.
Eligible payments made directly to the organization, up to $500,000 per covered incident, depending on plan.
The Big Sky Service Warranty is not an insurance policy and does not replace cyber insurance.
For certified clients on Professional, Enterprise, or co-managed plans, with required controls in place. Eligibility requirements, service limits, and exclusions apply. Full terms are provided for your review before you sign. See which plans qualify
The patterns we see across western Montana.
Western Montana runs on nonprofits, clinics spread across valleys, seasonal tourism and people working from wherever they live.
Nonprofits on shared and donated tech
Conservation groups, social services and associations run on donated laptops, shared logins and grant conditions that name security.
What we do about it
One account per person, and protection sized to the budget.
Clinics spread across the valleys
Practices with sites in Missoula, the Bitterroot and the Flathead have to carry the same HIPAA safeguards to every location.
What we do about it
One standard across every site, and a Business Associate Agreement signed before any work begins.
Seasonal businesses near the parks
Hospitality and outfitters around Flathead Lake and the Glacier gateway towns turn over staff every season, with guest Wi-Fi near payment systems.
What we do about it
Accounts that come off at the end of the season, and card systems kept separate from guest Wi-Fi.
Teams that work from anywhere
Remote and distributed staff log in from home offices across the region, often on personal networks and devices.
What we do about it
Protected devices, individual accounts and remote support wherever people work.
3 ways western Montana organizations work with our team.
From our Helena office and our staff across Montana. Here's what each looks like for a western Montana organization.
Managed IT, built security first
One provider for the helpdesk, the network and the security, from $75 a device, with remote support answered in Montana.
Managed ITDigital forensics and incident response
When a donor database or a clinic mailbox is exposed, we contain it and keep the evidence your insurer and counsel will ask for.
Incident responseOffensive testing and compliance
Penetration testing, plus HIPAA, PCI and GLBA support for clinics, lenders and seasonal businesses taking cards.
Penetration testing and complianceWho we work with
Missoula, the Bitterroot and the Flathead.
Most of our western Montana work runs along I-90 to Missoula, down US 93 into the Bitterroot and north to the Flathead.
Remote support is answered in Montana.
Same day for contract clients
Scheduled visits
Glacier National Park, north of the Flathead
Recent work our incident response team has done.
Called resolved. The attacker still had access.
Another provider had declared an email compromise closed. We came in 80 days after the initial compromise and found sessions had never been revoked, so the attacker had kept access for over a week.
Outcome
Access fully removed, MFA and a year of logging enforced, and a documented timeline for law enforcement.
Dealing with something like this in western Montana?
A free assessment tells you where you stand, and the findings are yours either way.
See all case studiesFrequently asked questions.
Do you have an office in Missoula?+
No. We serve western Montana from our Helena office and our staff across Montana. Contract clients get same day onsite in the Missoula area, and remote support is answered in Montana.
How fast can you get to Hamilton or Kalispell?+
Same day for contract clients around Missoula. Further out, like Hamilton, Polson, Kalispell and Whitefish, we schedule visits, and remote support covers everyone.
We're a nonprofit on a tight budget. Can you work with that?+
Yes. We size protection to the budget, replace shared logins with one account per person, and keep the evidence grant conditions ask for.
Our clinic has sites in more than one valley. Can you cover all of them?+
Yes. One HIPAA aligned standard across every location, and a Business Associate Agreement signed before any work begins.
We run a seasonal business near Glacier. What changes for us?+
Accounts for seasonal staff come off at the end of the season, and payment systems stay separate from guest Wi-Fi.
Most of our team works remotely. Can you support that?+
Yes. Protected devices and individual accounts for everyone, with remote support wherever they work and same day onsite for contract clients around Missoula.
Can we meet in person before signing?+
Yes. The free assessment is thirty to forty-five minutes onsite at your office, at a time you pick.
What does it cost, and do we still need you if we have an IT person?+
Managed IT starts at $75 per device per month, and every price is published. Many organizations keep their IT person and bring us in for security, compliance and incident response.
Tell us what you run and where your people work.
A person on our Montana team reads every request and replies within one business day.
“James and his team at Big Sky Cybersecurity are an integral part of my business' team as they help to protect my business from various cyber threats.”
Chad M., accounting firm owner