Managed IT and cybersecurity on Montana's Hi-Line
Managed IT, security and incident response for Hi-Line clinics, ag businesses, co-ops and town offices, served from our Great Falls office.
Served from Great Falls, at 600 Central Ave, Suite 311, so help is a drive away.
Same day onsite for contract clients along the western Hi-Line, with scheduled visits further east.
Remote support answered in Montana, so your not explaining yourself to someone in another time zone.
“They take the time to understand how a town operates and recommend security measures that are practical, effective, and make sense for a small municipality.”
10 min
Median first response
for security issues, measured in our own system over the last 90 days
100+
Incidents supported
by our team
7,500+
Devices monitored
under current contracts
A two hour drive to help shouldn't come with a second bill.
Every certified client is assessed by a third party risk assessor and keeps the required controls in place. For those clients, we do the response work at no added cost and back our services with a written warranty.
Containment, forensics, eradication, recovery, and rebuilding if needed, at no additional cost, within defined service limits.
The Big Sky Guarantee is not an insurance policy. It’s our commitment to do the response work ourselves.
Eligible payments made directly to the organization, up to $500,000 per covered incident, depending on plan.
The Big Sky Service Warranty is not an insurance policy and does not replace cyber insurance.
For certified clients on Professional, Enterprise, or co-managed plans, with required controls in place. Eligibility requirements, service limits, and exclusions apply. Full terms are provided for your review before you sign. See which plans qualify
The patterns we see along US 2.
Long distances, small teams and work that follows the seasons create their own IT and security problems.
Clinics far from the nearest help
Rural clinics and practices hold the same patient data as the big systems, often hours from anyone who can fix things in person.
What we do about it
Remote support answered in Montana, and a Business Associate Agreement signed before any work begins.
Ag businesses and co-ops
Grain, equipment and farm supply businesses run payments and accounts on systems that get busiest at harvest, when nobody has time to fix them.
What we do about it
Maintenance scheduled around the season, and backups tested before you need them.
Town and county offices
Small towns and county offices handle public records and payments with a handful of staff and a tight budget.
What we do about it
Practical security that makes sense for a small office, sized to the budget.
One person doing all the IT
In a lot of Hi-Line organizations, IT is one person's second job, and nothing gets written down.
What we do about it
We back that person up, document everything, and take the security work off their plate.
3 ways Hi-Line organizations work with our team.
From our Great Falls office. Here's what each looks like for a Hi-Line organization.
Managed IT, built security first
One provider for the helpdesk, the network and the security, from $75 a device, with remote support that doesn't depend on the weather on US 2.
Managed ITDigital forensics and incident response
When a clinic or co-op is hit, we start remotely within the hour for certified clients and keep the evidence your insurer will ask for.
Incident responseOffensive testing and compliance
Penetration testing, plus HIPAA, PCI and GLBA support for clinics, community banks and businesses taking cards.
Penetration testing and complianceWho we work with
Along US 2, from Cut Bank to Glasgow.
Most of our Hi-Line work runs north from Great Falls on I-15 to Shelby and Conrad, then along US 2 through Chester and Havre. Remote support is answered in Montana.
Same day for contract clients
Scheduled visits
What it looked like when it happened.
A real engagement, described without identifying details. More are on our case studies page.
A rural clinic protected its funding with a test it could show.
A rural healthcare clinic needed a penetration test and vulnerability assessments to protect critical funding. We tested, reported and gave them findings they could act on.
Outcome
Documented testing that supported the clinic's funding requirements.
Dealing with something like this on the Hi-Line?
A free assessment tells you where you stand, and the findings are yours either way.
See all case studiesFrequently asked questions.
The questions Hi-Line organizations ask us most. Ask us anything else on the first call.
Do you have an office on the Hi-Line?+
No. We serve the Hi-Line from our Great Falls office at 600 Central Ave, Suite 311. Contract clients get same day onsite along the western Hi-Line, and remote support is answered in Montana.
How fast can you get to Havre or Shelby?+
Same day for contract clients. Further east, like Chinook, Harlem, Malta and Glasgow, we schedule visits, and remote support covers everyone.
We're hours from anyone. What happens when something breaks?+
Most problems get fixed remotely, starting with a call answered in Montana. When something needs hands on it, contract clients get same day onsite.
We're a rural clinic. Do you sign a BAA?+
Yes. HIPAA aligned security and compliance support, and we sign a Business Associate Agreement before any work begins.
Harvest is our busy season. Can you work around it?+
Yes. Planned maintenance and projects get scheduled around your season, and backups are tested before you need them.
We're a small town office. Is this overkill for us?+
No. We recommend security that makes sense for a small office, sized to your budget, and we tell you plainly what you can skip.
Can we meet in person before signing?+
Yes. The free assessment is thirty to forty-five minutes onsite at your office, at a time you pick.
What does it cost, and do we still need you if we have an IT person?+
Managed IT starts at $75 per device per month, and every price is published. Many organizations keep their IT person and bring us in for security, compliance and incident response.
Tell us what you run and how far apart your sites are.
A person in our Great Falls office reads every request and replies within one business day.
“We transitioned from an in house server to a cloud based server and it has been seamless and absolutely no down time in the transition.”
Tera R., Google review