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Digital forensics in Montana

Digital forensics for Montana organizations

When something has happened on a phone, a laptop or an email account, you need to know what actually took place before you decide what to do. We preserve the evidence with a documented chain of custody, examine it, and give you a written report you can act on.

Fixed preservation prices. Cellphone preservation is $850 per device, and analysis is $275 an hour.

Drop off, pickup or remote collection. Bring devices to our staff in Great Falls, Billings or Helena, or have phones collected remotely.

GIAC certified forensic analysts. Our team holds the GCFA, GCFE, GNFA and GCIH certifications.

Two engineers working at a network rack
About a week
For most cases
collection to written report
$275
Per hour of analysis
$150 for returning clients
$850
Cellphone preservation
fixed price per device
24/7
Incident calls answered by a person
What we're asked to investigate

Most forensics work starts with a person, not a hacker.

Most of the forensics work Montana organizations bring us falls into three groups. We work for organizations and the counsel advising them.

Employees and partners

A departing employee may have taken files or client lists. A former business partner may have sabotaged systems on the way out. Or someone may be misusing company accounts.

You get

Facts about what was taken or changed, and when, before you make a decision about someone's job.

Email compromise

Business email compromise often leads to wire fraud. The mailbox and account history show how the attacker got in and what they did.

You get

A timeline of the compromise you can hand to your bank, insurer or counsel.

Insurance claims

Now and then an insurance claim needs the facts established from a device or an account.

You get

Evidence preserved with chain of custody, and a written report.

Every investigation is covered by a nondisclosure agreement, and nothing we find is released without your prior approval.

What we examine

Evidence rarely sits on one device.

A departing employee's files might be on a work laptop, a personal phone and a cloud account at the same time, so we look at whatever the question requires.

Cell phones

iPhone and Android, including messages, call history, photos and app activity where the device allows. Collected in person or remotely.

Computers and servers

Laptops, desktops and the servers your business runs on.

Email and cloud accounts

Microsoft 365, Google Workspace and cloud storage, preserved before anyone can change or delete what's there.

Social media accounts

Preserved with the same chain of custody as a device.

IoT devices

Cameras, door systems and other connected devices that record activity.

Network evidence

Logs and traffic that show what moved between systems and when.

How it works

How evidence is handled.

What can be recovered depends on the device, its settings and how much time has passed. That's why we triage first, and the full analysis only continues once you approve it.

01

Getting it to us

Drop it off with our staff in Great Falls, Billings or Helena, or we'll pick it up. Onsite collection on request, and phones can be collected remotely.

02

Preserving it

A forensic image of each device or capture of each account comes first, with a documented chain of custody, so the original evidence stays protected.

03

Triage

Based on what you've asked us to find, we take an initial look at what's there, including whether data was deleted and how recoverable it is.

04

Your go-ahead

We tell you what triage showed and estimate the analysis hours, for example about 10 hours to recover deleted data. Nothing more happens until you approve it.

05

Analysis

We complete the analysis, and look for related evidence you may not have thought of, like the GPS data in a photo, when it strengthens your case.

06

The report

A written report for your organization or your counsel. Most cases take about a week from collection to report; more data, or data deleted long ago, can take longer.

The written report

What every report includes.

Written for your organization or your counsel, so a business owner can follow it and counsel can rely on it.

Every report

Chain of custody

Each device and account

Documented from the first image or capture through to the report.

Every report

Timeline and analysis

Event by event

A full timeline of the events the evidence shows, with detailed analysis down to details like the GPS data inside photos.

Every report

Executive summary

Plain language

What was found and what it means, written for the people making the decision.

Every investigation is covered by a nondisclosure agreement. No data or findings are released without your prior approval.

Not sure what you need yet?
Tell us what happened and what you need to find out. We'll explain the options and the likely cost before work starts.
What it costs

Digital forensics, priced before we start.

Preservation is a fixed price, so you know the cost of protecting the evidence before anything else happens. Analysis is billed by the hour with no expedite fees.

Phones

$850 per device

Cellphone preservation. Remote iPhone or Android acquisition is $950 per device, and a full file system extraction is $2,100.

Fixed price

Computers and accounts

$1,150 per device

Computer preservation. Email or cloud account preservation is $600 per account, and social media accounts start at $450.

Analysis

$275 an hour

$150 an hour for returning clients. Evidence storage drives are $120 per 1 TB drive.

Who does the work

Certified forensic analysts, based in Montana.

Our forensics and incident response work is done by certified staff. Big Sky Cybersecurity is Montana owned and women owned, and our team has supported Montana organizations since 2013 through Schoolhouse IT.

GIAC certified

Our team holds the GCFA, GCFE, GNFA and GCIH forensics and incident handling certifications, along with CISSP, CySA+, CEH and PenTest+.

GCFA, GCFE, GNFA, GCIH

You stay involved

Once the evidence is preserved, we work with you to decide what data your case needs. Nothing goes past triage without your approval.

Your go-ahead at each step

Close by

Drop devices off with our staff in Great Falls, Billings or Helena, or we'll pick them up. Onsite collection on request.

Great Falls, Billings and Helena
Before you call

Two situations we handle differently.

If either of these describes you, start here.

If you're an individual
We work with organizations and their counsel. If you're a person or family dealing with a personal matter, we typically work through your attorney or with their approval.
Start by talking with your attorney, and they can reach out to us.
If it's an active breach
If systems are encrypted, accounts are taken over or money is moving, that's incident response.
Call 406-924-3731. We answer 24/7.
Full price list at bigsky.tech/pricing. Live breach response is covered on our incident response page.
The Madison River near Ennis, Montana

The Madison River near Ennis, Montana

FAQ

Frequently asked questions

Can deleted text messages be recovered?

Sometimes. It depends on the phone, its settings and how long ago the messages were deleted. After we preserve the phone, we triage it and tell you what's realistic before the full analysis starts.

Do you need the phone itself?

Not always. We can collect iPhones and Android phones remotely, with a documented chain of custody, so the owner keeps their phone.

How long does a forensic investigation take?

Most cases take about a week from collection to written report. More data, or data deleted long ago, can take longer. After triage we give you an early estimate of the analysis hours.

Do you work anywhere in Montana?

Yes. You can drop devices off with our staff in Great Falls, Billings or Helena, we can pick them up, or we can come onsite on request.

Can I hire you as an individual?

We typically work through your attorney or with their approval. Talk with your attorney first, and they can contact us.

Is the investigation confidential?

Yes. We sign a nondisclosure agreement for every case, and no data or findings are released without your prior approval.

Tell us what happened

Schedule a call about a forensics case.

406-924-3731
Dealing with an active breach instead? Call 406-924-3731. We answer 24/7.
01
Don't wipe or reset anything
Leave the device or account as it is until the evidence is preserved.
02
Bring in your counsel
If an attorney is involved, they can reach out to us directly.
03
Not an emergency?
Send the details and we'll come back within one business day.
Cellphone preservation $850 per device, computer preservation $1,150, and analysis at $275 an hour. Every investigation is covered by a nondisclosure agreement.
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